Who we are and what we do:
TennCare is Tennessee’s managed care Medicaid program that provides health insurance coverage to certain groups of low-income individuals such as pregnant women, children, caretaker relatives of young children, older adults, and adults with physical disabilities. TennCare provides coverage for approximately 1.6 million Tennesseans and operates with an annual budget of approximately $12 billion. It is run by the Division of TennCare with oversight and some funding from the Centers for Medicare and Medicaid Services (CMS).
TennCare’s mission is to improve the lives of Tennesseans by providing high-quality cost-effective care. To fulfill that purpose, we equip each employee for active participation and empower teams to communicate and work collaboratively to improve organizational processes in order to make a difference in the lives our members. Because of the positive impact TennCare has on the lives of the most vulnerable Tennesseans, TennCare employees report that their work provides them with a sense of meaning, purpose, and accomplishment. TennCare leadership understands that employees are our most valuable resource and ensures professional and leadership development are a priority for the agency.
How you make a difference in this role:
The TennCare Communications Department oversees both external and internal communication efforts for the agency. This includes coordinating and responding to local and national media requests, developing communications strategies, as well as creating and editing supporting materials including press releases, fliers, brochures, and presentations. The TennCare Communications Department also coordinates and maintains the agency’s social media platforms, manages videography efforts and internal communications for the more than 1,200 employees and nearly 1,000 contract and temporary resource employees. The department also coordinates the development of materials and messages that are shared with the 1.6 million citizens receiving TennCare benefits.