Senior Internal Communications Specialist

Full time @Jackson Email Job
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Job Description

Develops internal communications strategies, tactics and deliverables to engage, motivate and align associates with various campaigns and programs across the firm. Serves as a communications consultant to plan and develop strategic communications to support workgroup, department and leadership. and effectively use communication tools to reach target audiences.

Essential Responsibilities

  • Conducts needs assessments, makes recommendations and performs activities designed to enhance and promote Jackson’s internal brand among associates.
  • Independently writes, analyzes and edits original content in support of individual business units.
  • Partners with and serves as a consultant to company leadership to produce and measure strategic communications for company initiatives.
  • Develops and edits strategic communications plans as well as supporting materials and content for emails, company intranet, presentations and more.
  • Executes plans for various corporate events.
  • Assists with the organization and facilitation of associate focus groups and surveys.
  • Collaborates with colleagues and team members on internal and external campaigns as appropriate.
  • Independently manages projects with minimal supervision.

Other Duties

  • Assists in the enhancement and maintenance of the company’s brand.
  • May represent the company at community meetings and events.
  • Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

  • Strong verbal communication skills.
  • Exceptional writing and editing skills.
  • Proficient in Associated Press Style.
  • Strong public speaking ability.
  • Strong project management skills.
  • Ability to exhibit maturity, professional finish, and independent thinking.
  • Ability to think critically and make independent decisions.
  • Exhibits drive and motivation to complete tasks/projects within agreed timeframes.
  • Strong organizational and time management skills.
  • Detail oriented.
  • Ability to be both analytical and creative.
  • Proficient in Office 365, including Microsoft Teams and Microsoft Office (Word, PowerPoint and Excel).
  • Must be able to work independently and as part of a team.


  • Bachelor’s Degree in Journalism, English, Communications, Marketing/Advertising or related field required.

  • 5+ years of experience in a professional communications role required.

  • Experience with SharePoint and website editing preferred.

Required skills

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